Terms of Service
Store-Specific Service Terms
Under this customer policy: Standard shipping for U.S. orders is free. Orders are typically processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. These timeframes are estimates, not guarantees.
As a clear operating standard: Customers may ask for a no-reason return or exchange within 30 days after delivery. Lava Lamp pays approved return shipping and provides a prepaid label or equivalent arrangement. Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Orders may be canceled before shipment; after shipment, the Refund Policy applies.
To explain this requirement clearly: Payment is processed through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.
To provide dependable customer guidance: Questions about these Terms may be sent to Support@lavalrma.shop, 5408087582, or 902 Josephine St, Bowling Green, Kentucky, 42101, United States.
Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavalrma.shop
Customer care phone: 5408087582
Merchant address: 902 Josephine St, Bowling Green, Kentucky, 42101, United States